„One-Stop-Shop" for Efficient Market Development for SMEs (MENA)
The Partner in foreign trade with the MENA Region
Diwan Operatively supports, with tailor-made services, German exporters in the MENA region. In addition, we help our partners to expand their acquisition potential in the MENA region through a specific service package.
Diwan can, depending on the context and needs or desire, take on the various roles of a commercial intermediary
- Foreign Agent
- CIF Agent
- Commercial Broker
- Selling Agent
- or Trader Role
Profile of our export partners
- Sales class: 5 to 500 million
- Export share:> 50%
- Strategic Orientation: growth
How we work
- Professional structures as well as strict process orientation in the execution
- Customer-centric approach and efficiency
- Cooperative and open dealing with partners
Execution of Customer-Oriented Services
The importance of services in the industrial sector has increased, thus many companies in mechanical and plant engineering are currently expanding their service program to include customer-oriented services. Goods and services are increasingly being developed and marketed as customer-specific combinations, so-called service bundles. Customers are ready to pay more for this added value.
Diwan can take over the execution customer-oriented services in the MENA region for its partners. Under customer-oriented services we understand e.g.
- Customer acquisition, sales services
- Technical and commercial offer preparation and negotiation with customers
- Project execution on site
- Commissioning and operator training
- After-sales service
Diwan offers German medium-sized companies in the machinery and plant engineering sector consulting services for
- Market Analyzes
- Feasibility studies
- Cooperation partner search
- Benchmarking of markets and distribution channels
Specific Intercultural-Awareness Training for the Export and Project Business
We work with proven experts in this area and offer needs-based solutions. Diwan with its network of experts has the team with the most extensive experience in German-speaking countries. Describe your needs and you will receive a specific solution from us.