„One-Stop-Shop" for Efficient Market Development for SMEs (MENA)

The Partner in foreign trade with the MENA Region

Diwan Operatively supports, with tailor-made services, German exporters in the MENA region. In addition, we help our partners to expand their acquisition potential in the MENA region through a specific service package.

Diwan can, depending on the context and needs or desire, take on the various roles of a commercial intermediary

  • Foreign Agent
  • CIF Agent
  • Commercial Broker
  • Selling Agent
  • or Trader Role

Profile of our export partners

  • Sales class: 5 to 500 million
  • Export share:> 50%
  • Strategic Orientation: growth

How we work

  • Professional structures as well as strict process orientation in the execution
  • Customer-centric approach and efficiency
  • Cooperative and open dealing with partners

Execution of Customer-Oriented Services

The importance of services in the industrial sector has increased, thus many companies in mechanical and plant engineering are currently expanding their service program to include customer-oriented services. Goods and services are increasingly being developed and marketed as customer-specific combinations, so-called service bundles. Customers are ready to pay more for this added value.

Diwan can take over the execution customer-oriented services in the MENA region for its partners. Under customer-oriented services we understand e.g.

  • Customer acquisition, sales services
  • Technical and commercial offer preparation and negotiation with customers
  • Project execution on site
  • Commissioning and operator training
  • After-sales service


Diwan offers German medium-sized companies in the machinery and plant engineering sector consulting services for

  • Market Analyzes
  • Feasibility studies
  • Cooperation partner search
  • Benchmarking of markets and distribution channels

Specific Intercultural-Awareness Training for the Export and Project Business

We work with proven experts in this area and offer needs-based solutions. Diwan with its network of experts has the team with the most extensive experience in German-speaking countries. Describe your needs and you will receive a specific solution from us.